✅ 7-Day Money-Back Guarantee on all IPTVFLEX subscriptions.
1. Refund Eligibility
You can request a full refund within 7 days of purchase if:
- The service does not work as described
- You experience persistent technical issues that we cannot resolve
- You are not satisfied with the channel quality or selection
- The service is incompatible with your device (after following our setup guides)
2. Non-Refundable Cases
Refunds cannot be given if:
- The 7-day period has expired
- You have violated our Terms of Service
- The issue is caused by your internet connection or device configuration
- You have shared your account with others
- You request a refund after using the service for more than 48 hours
3. Refund Process
To request a refund, follow these steps:
- Contact us via WhatsApp or email within 7 days of purchase
- Provide your order number and reason for refund
- Allow us 24 hours to review your request
- Refund processed within 5-10 business days to original payment method
4. Partial Refunds
In certain cases, we may offer partial refunds:
- For unused portions of multi-month subscriptions (prorated)
- If specific channels are permanently unavailable
- For service interruptions exceeding 24 hours
5. Free Trial Policy
Our 24-hour free trial is completely risk-free:
- No credit card required
- No automatic charges after trial ends
- Full access to all features during trial period
- No refund needed - simply don't subscribe if not satisfied
6. Payment Method Refunds
Refunds are processed to the original payment method:
- PayPal: 3-5 business days
- Credit/Debit Card: 5-10 business days
- Cryptocurrency: Subject to market conditions, may take longer
7. Contact for Refunds
To request a refund, contact us:
- 💬 WhatsApp: +44 7479 063 191
- ✈️ Telegram: @Best_iptv_service
- 📧 Email: Support@iptvzon.com
💡 Tip: We recommend trying our 24-hour free trial before purchasing to ensure the service meets your needs.