Legal

GDPR Compliance

IPTVFLEX is committed to protecting your personal data in accordance with the EU General Data Protection Regulation.

🔒 IPTVFLEX is fully committed to GDPR compliance and protecting your personal data.

1. Introduction

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that applies to all organizations processing the personal data of EU residents. IPTVFLEX is committed to full compliance with GDPR requirements.

2. Data Controller Information

IPTVFLEX acts as the data controller for personal information collected through our website and services.

3. Your Rights Under GDPR

As a data subject, you have the following rights:

3.1 Right to Access (Article 15)

You have the right to request a copy of your personal data that we process. We will provide this information within 30 days of your request.

3.2 Right to Rectification (Article 16)

You can request that we correct any inaccurate or incomplete personal data about you.

3.3 Right to Erasure (Article 17)

You have the right to request deletion of your personal data when:

  • The data is no longer necessary for the purposes collected
  • You withdraw your consent
  • You object to the processing
  • The data has been unlawfully processed

3.4 Right to Restriction of Processing (Article 18)

You can request that we restrict processing of your data while we verify its accuracy or resolve disputes.

3.5 Right to Data Portability (Article 20)

You have the right to receive your data in a structured, commonly used format and transmit it to another controller.

3.6 Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Contractual Necessity: Processing required to provide our services
  • Consent: Where you have given explicit consent
  • Legitimate Interests: For service improvement and fraud prevention
  • Legal Obligation: To comply with applicable laws

5. Data Protection Measures

We implement the following security measures:

  • Encryption of data in transit (SSL/TLS)
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Data minimization practices

6. International Data Transfers

Your data may be processed on servers located outside the EU. We ensure appropriate safeguards are in place through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable
  • Technical and organizational measures

7. Data Retention

We retain personal data only for as long as necessary:

  • Active subscriptions: Duration of service plus 1 year
  • Inactive accounts: Up to 2 years for legal compliance
  • Payment records: As required by tax laws

8. Contact Our Data Protection Officer

For GDPR-related inquiries or to exercise your rights:

9. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

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